Last Updated: 23 July 2026
RIZQ Educare Sdn. Bhd. (“we”, “us”, “our”, “RIZQ Educare”, or “Rizq Virtual School”) is committed to protecting the privacy and personal data of our users, students, parents/guardians, and website visitors in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website at rvs.education (“the Website”) and our e-learning/membership portal (“the Portal”), and the rights you have in relation to your personal data.
By using our Website and Portal, you consent to the collection and use of your personal data as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
a) Information you provide directly:
- Full name (student and/or parent/guardian)
- Identification number (IC/passport)
- Date of birth
- Contact details (email address, phone number, mailing address)
- Emergency contact information
- Payment and billing information
- Academic records, grade level, and enrollment details
- Login credentials (username and password)
- Photographs or documents uploaded as part of registration
b) Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on the Website/Portal
- Cookies and similar tracking technologies
2. Purpose of Collection
We collect and process your personal data for the following purposes:
- To process student registration and enrollment
- To provide access to e-learning materials, courses, and membership content
- To communicate with parents/guardians regarding academic progress, announcements, and administrative matters
- To process fee payments and issue receipts/invoices
- To respond to inquiries, feedback, or support requests
- To improve our Website, Portal, and educational services
- To comply with legal and regulatory obligations
- To send administrative notifications (e.g., password resets, system updates)
3. Disclosure of Personal Data
We do not sell, rent, or trade your personal data to third parties. Your personal data may only be disclosed to:
- Authorized staff and teachers of RIZQ Educare Sdn. Bhd. for administrative and academic purposes
- Payment gateway providers for processing fee transactions
- IT service providers who assist in hosting, maintaining, and securing the Website/Portal
- Relevant authorities, where required by law or regulation
All third parties engaged by us are required to maintain the confidentiality and security of your personal data.
4. Data Security
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law, after which it will be securely deleted or anonymized.
6. Your Rights
Under the PDPA 2010, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Withdraw consent for the processing of your personal data (subject to legal/contractual limitations)
- Request the deletion of your personal data, where applicable
To exercise any of these rights, please contact us using the details provided in Section 8 below.
7. Cookies
Our Website/Portal may use cookies to enhance user experience, remember login sessions, and analyze site traffic. You may disable cookies through your browser settings; however, this may affect certain features of the Website/Portal.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
RIZQ Educare Sdn. Bhd.
Wisma RizQ, No. 2,
Lot 1456, Jalan Cempaka Off Jalan Teratai,
Kampung Sungai Ramal Dalam, 43000 Kajang, Selangor
hello@rizq.edu.my
+6018-3517 357
+603-8912 0447
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage users to review this page periodically.